Debbie Allen (egg chef) and David Hammond (pancakes)
Jeff Snow makes Grits
All together in the conference room.
We did things a little different this year. We usually have a Christmas luncheon for all the employees. This year, we decided to do breakfast. The owners and management came in early to cook up the breakfast for all the employees. There was plenty for everyone…. pancakes, eggs, bacon, sausage, biscuits, grits, coffee, etc. This was a good opportunity to say “Thanks” to all of our hard working employees, and also to collectively say a prayer of “Thanks” to God for the greatest gift of all, Jesus.
Congratulations to our plumber, Larry Watson, for winning the November Shining Moment Award. On the 1st Monday of each month we have a company meeting. One thing we do is recognize is select a monthly Shining Moment winner. The way this works is this: During the month anytime someone is recognized by a customer or fellow employee for a job well done, we make sure it is written down and put in a folder. Many
Larry Watson
times this consists of a customer calling us back just to tell how pleased they were with the service along with any details they want to share. Other times it may be a fellow employee who writes something about another employee who they feel has done something special worthy of recognition.
For November, Larry had 3 different Shining Moments in the folder as follows:
1. Thomas Nail, a customer, from Thomaston called us to tell that Larry had done a great job and that he appreciates Hammond Services as his service company.
2. Ed Hammond, company founder, is currently retired and working full time as a missionary for local church and home improvement projects. Recently Larry had volunteered his time on a Friday and Saturday to work on a children’s home project in Macon. Ed said that everyone on the project raved about what a great job Larry did. Ed wanted to make sure that Larry was recognized for his generous and unselfish contribution of time and energy.
3. Jeanne Hinson, Administrator for Thomaston Hospice, Inc., sent us a letter recognizing Larry for his plumbing work for one of their clients, Ms. Hancock. Jeanne said that she appreciated the service given to Ms. Hancock. She went on to say that Ms. Hancok’s wish was to have running water and be able to wash dishes. She said that this made her very happy.
It is with great pride that we awarded Larry the November, 2009 Shining Moment Award. He certainly desrved the recognition.
David Wall, Installing a new cast iron tub
If your home is at least 15 years old, one of the best things you can do to add value to your home is to upgrade the bathroom(s). Studies show that the money you spend on a bath upgrade will yield an attractive return on investment when you ever decide to sell your home. A bath upgrade usually achieves one, if not all three, of the following:
1) improved quality and appearance, 2) improved comfort, and/or 3) water savings.
Check out a plumbing supply showroom or a home improvement box store and see for yourself what’s available these days. Give us a call and ask us for a free in-home consultation. We’ll come out and offer suggestions on things you can do to upgrade your bathroom(s).
A bath upgrade might just be the perfect Christmas present for a husband and wife to give to themselves. If you’d like to find out more, give us a call.
Ms. Revell
Long-time customer, Ms. Bertha Revell of Barnesville, is our monthly sign contest winner. She’s been a customer of ours for well over 15 years. Our technician, James Smith, has been doing her HVAC preventive maintenance tune-ups twice annually. Ms. Revell commented that she is very pleased with the service she gets from Hammond Services. She complimented James on his thoroughness and professionalism. She was presented with a check for $100 by owner, David Hammond, at her home on Friday, December 11, 2009.
We are very thankful for loyal customers like Ms. Revell.