Me and my Operations Manager, Wayne Hughes, just returned from 4-days of training at the NCI (National Comfort Institute) training center in Cleveland, OH. This was their Fast Track Implementation course for Performance Based HVAC Contracting. Learned a lot and developed a plan for conducting NCI on-site training for all of our employees. This will give us new technology and tools for measuring actual HVAC system “delivered” performance. Most contractors focus on selling their customers new, high efficiency HVAC equipment and expect it to deliver the rated BTUH’s and efficiency without any way to measure and prove what it is actually delivering into the home.

A new testing process, referred to as HeatMaxx and CoolMaxx, was introduced to us in the training we received. This gives us the ability to measure the HVAC sytems actual efficiency, comapring what the equipment’s rated performance potential with what is actually being delivered into the home. By doing this, we can identify opportunities for improvement, and with additional testing can pinpoint solutions. I am convinced these new testing methods will provide our customers with improved comfort and energy efficiency, not just on older systems, but even on newly installed systems. This is breakthrough technology for the HVAC industry, and I plan to lead Hammond Services so that we fully integrate this into our organization. All of our employees will be trained and equipped to perform this testing by the first week of July, 2010. If you want to learn more, please click on the following to read NCI’s brochure about this testing.

HeatMaxxCoolMaxxConsumerSeries

If you want to schedule a test for your home, or if you have questions, please call our office at 770-227-5325. We are excited to begin to roll this new technology out to our customers. I appreciate all of our customers and encourage you to have your HVAC equipment tested. The average measured system efficiency across the nation is less than 60%. After pin-pointing the problems areas, and making the needed adjustments, most systems can be brought up to 90% or better. This translates to better comfort and reduced operating costs. If you’re not in our service area (South Metro Atlanta), look for a NCI certified contractor in your area to perform this work.

David Hammond