“Do the right thing.” David Hammond will readily tell you that those four simple words are the solid foundation the success of his company is built on. “Anyone can say it, but not everyone does it”, David says. He goes on to explain that his primary job as President is to make sure the company lives those words every day. That’s only one of the reasons that Hammond Services in Griffin, Georgia is the August NCI Member of the Month.

Hammond’s has served the southern metro area of Atlanta for over 30 years. Founded by David’s father in 1979, the company focuses exclusively on service, add-on, and retrofit sales. The company is primarily involved in HVAC work, but offers plumbing and electrical services as well. After graduating from college with a degree in civil engineering, David worked for a large national company for several years before joining the family business in 1994. He has been President of Hammond’s since 2003 and under his leadership the company has grown to nearly 40 employees. David’s philosophy is that offering the customer the very best value for their dollar is critical. “We are constantly striving to be better as a company”, he says, “and we’re always looking to learn new and better ways to do things.” Read More…

NCI Instructor, Paul Weibolt

On June 18-19, 2010 Hammond Services had on-site training conducted by NCI. The training course was titled “Air Diagnostics and Balancing”. Hammond Services had 14 employees attend this course, and employees from two other contractors also attended, one from Kentucky and the other from South Carolina. The purpose of the course was to train us all in new techniques to help our customers achieve greater energy efficiency and comfort.

When a typical heating and cooling contractor quotes the efficiency of the equipment (SEER or AFUE) and leads you to believe the new equipment will automatically deliver that efficiency, think again. Typical installed equipment only operates at 55% to 70% of rated capacity. In simple terms, 14 SEER air conditioning equipment could only operate like 7 SEER equipment. This is terrible, and it is an industry-wide problem. Now, with NCI’s approach to testing and measuring, we can identify and correct this problem.

While new high efficiency heating and cooling equipment may help, the number one factor in determining system efficiency is your duct system. Heating and cooling travels through ducts that are often too restrictive, damaged, poorly maintained, or improperly designed and installed from the beginning. A certified NCI contractor can fix many of these problems and increase your system’s delivered heating and cooling efficiency.

Measuring System Static Pressures

Hammond Services, now an NCI trained and certified contractor, will evaluate your existing duct design and look for deficiencies. Most duct systems have deficiencies, and these can be corrected while installing your new equipment. We will then measure the new system’s performance to prove te new system is functioning as designed. By taking this approach, we insure that you get the comfort and energy savings you’re paying for.

Hammond Services has always followed industry guidelines for duct design, and in most cases exceeded minimum design criteria. However, we are now discovering with the use of new test instruments and diagnostic techniques, that most systems are not performing as well as we originally thought.  The average delivered  cooling and heating efficiency of systems across the country is only 57%, according to NCI’s national database. This is shocking because it demonstrates that the focus on the equipment efficiencies alone is not working. That’s why Hammond Services is now implementing newly learned best practices to measure and deliver actual delivered efficiencies of 90% or better.

Now we can measure every customer’s system efficiency, and give it a SCORE. This will identify those opportunities for the greatest improvement. This will result in greater comfort and tremendous energy savings. We are very excited about this new technology and have invested heavily to make sure that our entire company is trained and certified accordingly.

Who are good candidates for this SCORE test? Actually we are doing it on every call. But those who stand the most to gain are those who have :

• Higher than expected utility bills
• Rooms that are hot or cold
• Lower than expected air flow from your ducts
• Systems that run all the time and seem to never cut off

 Give us a call at 770-227-5325 to have your system SCORE tested. Call now and see how you can get your system tested at no cost.

L-R: Wayne Hughes, Jeff Snow, David Hammond

Jeff Snow celebrated his 47th birthday today. We want to wish him a very Happy Birthday. Jeff was treated to a birthday lunch at his favorite Griffin lunch spot, Buffaloe’s. Jeff was one of the first employees hired by Hammond Services. He’s been with our company for over 25 years now, and he owns part of the business. Jeff started out as a HVAC technician fresh out of Griffin Tech. Jeff has held other positions along the way, and he now is Vice President of Sales. It is a pleasure having a dedicated and motivated team member like Jeff. He works hard, but always has fun while doing so.

Happy Birthday Jeff!

Daughter, Ms. Andrea Respress, and her grandaughter, Ms. Anyah Respress

Our customers are the best! Many of our customers agree to have a sign placed in their yard after we do work for them. We really appreciate this, because this is a statement by these customers to their neighbors that they recommend Hammond Services.  To show our appreciation, we have a monthly contest where we put all the names of all the participating customers into a box, and draw the winning name. We then verify that the winning customer still has the sign up in their yard, and if so, they win $100.

The winner for October 2009, is Ms. Mattie Fuller of Griffin, GA. She has been a very lotal Hammond customer for well over 10 years.  She has used us for Heating and Air Conditioning, Plumbing, and Electrical service work over the years. She is a very sweet lady and it is a pleasure working for her. At the time of delivering the $100 winning check, she was sick and could not be in the photo. Shown in the picture are her daughter, Ms. Andrea Respress, and her grandaughter, Ms. Anyah Respress.

Thanks to all of the customers who particpated in the sign contest and Congratulations to Ms. Fuller!

Welcome to the Hammond Blog site. This site will serve as an open forum for discussion between customers and employees, as well as various other contacts who may want to participate.

If you have something you want to post, give it a whirl.  This blog will serve as an instrument for educating you about the services we provide, and also give you a chance to get to know me and my company.

This year we are celebrating our 30th year in business. It is certainly an honor and a privilege to serve the citizens of Griffin and the surrounding communities. Our service area covers a 35 mile radius of Griffin. This covers all of South Metro Atlanta and and includes all of Thomaston  as its southern boundary.

I am blessed to have some really awesome employees. We currently have a total of about 35 employees. Several employees have been with us now for over 20 years. We value long-term relationships with our employees, just like we value the long-term relationships we have with our customers.

The blog world is something new to me. I hope to keep the blogs current and relevant. I welcome your input on ways we can make this better.