The Hammond Services Company Party was held at Magnolia Lanes Bowling Alley.
The bowling alley was closed to the public from 5:30 -9:30 so employees could enjoy a night
with other employees and their families. It was a fun time for all.
”We’ve had a very busy summer so far”, said David Hammond. “It’s nice to be able to do this as a way of saying Thank You to all of our employees, and to their family members who support their hard work.”
Hammond Services HVAC service technician, James Smith, was recently awarded the Employee of the Year (2009) by members of Hammond Services staff. James received the honor after being recognized as an Exceptional Employee throughout the year by his co-workers, customers, and management. Hammond Services employees are selected for this award by meeting high standards of customer service, and are nominated by their fellow employees.
“James Smith is an outstanding employee who brings value to our company far beyond the things suggested by his title,” said Hammond Services owner, David Hammond. “Not only does James perform his job as expected, he does a great job demonstrating to our customers how much we really care. He goes above and beyond, every single day.”
James was formally honored in February at Hammond Services monthly end of the year meeting in Griffin, Georgia. He will also be featured in the company blog. “I am honored to receive this recognition”, James said. “If you really care about each customer, and the quality of your work, the customer can tell. I don’t feel like I did anything special. I just did my job to the best of my ability.”
Here’s some information that you may want to know! It’s about a brand new rebate program being offered through the State to promote the purchase of Energy Star appliances. This is a limited program that started on Feb. 12th, and will end when the rebate money runs out. This can be combined with the current Federal Tax Credit program as well. Read Below for more details.
Since February 12, 2010, the State Energy Efficient Appliance Rebate Program provides Georgia residents with rebates ranging from $25 to $199 on ENERGY STAR rated appliances. ENERGY STAR appliances eligible for the program include clothes washers, dishwashers, air conditioners, heat pumps, furnaces, water heaters, refrigerators and freezers. The total amount available for rebates is $8.6 million. This is a first come, first serve program until the money is used up. Purchases made prior to February 12, 2010, will not be eligible.. Detailed information can be found here.
Congratulations to our plumber, Larry Watson, for winning the November Shining Moment Award. On the 1st Monday of each month we have a company meeting. One thing we do is recognize is select a monthly Shining Moment winner. The way this works is this: During the month anytime someone is recognized by a customer or fellow employee for a job well done, we make sure it is written down and put in a folder. Many
Larry Watson
times this consists of a customer calling us back just to tell how pleased they were with the service along with any details they want to share. Other times it may be a fellow employee who writes something about another employee who they feel has done something special worthy of recognition.
For November, Larry had 3 different Shining Moments in the folder as follows:
1. Thomas Nail, a customer, from Thomaston called us to tell that Larry had done a great job and that he appreciates Hammond Services as his service company.
2. Ed Hammond, company founder, is currently retired and working full time as a missionary for local church and home improvement projects. Recently Larry had volunteered his time on a Friday and Saturday to work on a children’s home project in Macon. Ed said that everyone on the project raved about what a great job Larry did. Ed wanted to make sure that Larry was recognized for his generous and unselfish contribution of time and energy.
3. Jeanne Hinson, Administrator for Thomaston Hospice, Inc., sent us a letter recognizing Larry for his plumbing work for one of their clients, Ms. Hancock. Jeanne said that she appreciated the service given to Ms. Hancock. She went on to say that Ms. Hancok’s wish was to have running water and be able to wash dishes. She said that this made her very happy.
It is with great pride that we awarded Larry the November, 2009 Shining Moment Award. He certainly desrved the recognition.
Ms. Revell
Long-time customer, Ms. Bertha Revell of Barnesville, is our monthly sign contest winner. She’s been a customer of ours for well over 15 years. Our technician, James Smith, has been doing her HVAC preventive maintenance tune-ups twice annually. Ms. Revell commented that she is very pleased with the service she gets from Hammond Services. She complimented James on his thoroughness and professionalism. She was presented with a check for $100 by owner, David Hammond, at her home on Friday, December 11, 2009.
We are very thankful for loyal customers like Ms. Revell.
Daughter, Ms. Andrea Respress, and her grandaughter, Ms. Anyah Respress
Our customers are the best! Many of our customers agree to have a sign placed in their yard after we do work for them. We really appreciate this, because this is a statement by these customers to their neighbors that they recommend Hammond Services. To show our appreciation, we have a monthly contest where we put all the names of all the participating customers into a box, and draw the winning name. We then verify that the winning customer still has the sign up in their yard, and if so, they win $100.
The winner for October 2009, is Ms. Mattie Fuller of Griffin, GA. She has been a very lotal Hammond customer for well over 10 years. She has used us for Heating and Air Conditioning, Plumbing, and Electrical service work over the years. She is a very sweet lady and it is a pleasure working for her. At the time of delivering the $100 winning check, she was sick and could not be in the photo. Shown in the picture are her daughter, Ms. Andrea Respress, and her grandaughter, Ms. Anyah Respress.
Thanks to all of the customers who particpated in the sign contest and Congratulations to Ms. Fuller!
Welcome to the Hammond Blog site. This site will serve as an open forum for discussion between customers and employees, as well as various other contacts who may want to participate.
If you have something you want to post, give it a whirl. This blog will serve as an instrument for educating you about the services we provide, and also give you a chance to get to know me and my company.
This year we are celebrating our 30th year in business. It is certainly an honor and a privilege to serve the citizens of Griffin and the surrounding communities. Our service area covers a 35 mile radius of Griffin. This covers all of South Metro Atlanta and and includes all of Thomaston as its southern boundary.
I am blessed to have some really awesome employees. We currently have a total of about 35 employees. Several employees have been with us now for over 20 years. We value long-term relationships with our employees, just like we value the long-term relationships we have with our customers.
The blog world is something new to me. I hope to keep the blogs current and relevant. I welcome your input on ways we can make this better.