This post is specifically for those in the South Metro Atlanta area. We are currently experiencing temperatures in the low 20′s at night, with highs only in the 30′s. The most common frozen pipe calls are coming from those who have above ground well pumps. Many are calling us because they have no water. This is because their pipes have frozen outside at the well pump. This is where they are most vulnerable to freezing.
When we get a call like this, we usually don’t send a plumber right away. Instead, we advise the customer that it is likely that their pipe is frozen in the well pump house. We recommend that the customer place a electric light in the pump house and make sure the pump house is enclosed and not exposed to the wind and open air. This is a good practice any time the temps will fall below freezing.
Once the pipes have thawed, then they can be inspected for leaks and possible damage from the freeze. Once thawed and there is known damage, that is the time we recommend dispatching a plumber.
Of course, once things warm up again, we recommend that any pipes exposed to sub-freezing temps should be well insulated and protected from the wind and outside air as much as possible.
We hope this helpful information and wish you a very happy New Year. Please call Hammond Services for all you heating, plumbing, and electrical service needs at 770-227-5325, or check us out at our website at http://www.hammondservices.com.