NCI Instructor, Paul Weibolt

On June 18-19, 2010 Hammond Services had on-site training conducted by NCI. The training course was titled “Air Diagnostics and Balancing”. Hammond Services had 14 employees attend this course, and employees from two other contractors also attended, one from Kentucky and the other from South Carolina. The purpose of the course was to train us all in new techniques to help our customers achieve greater energy efficiency and comfort.

When a typical heating and cooling contractor quotes the efficiency of the equipment (SEER or AFUE) and leads you to believe the new equipment will automatically deliver that efficiency, think again. Typical installed equipment only operates at 55% to 70% of rated capacity. In simple terms, 14 SEER air conditioning equipment could only operate like 7 SEER equipment. This is terrible, and it is an industry-wide problem. Now, with NCI’s approach to testing and measuring, we can identify and correct this problem.

While new high efficiency heating and cooling equipment may help, the number one factor in determining system efficiency is your duct system. Heating and cooling travels through ducts that are often too restrictive, damaged, poorly maintained, or improperly designed and installed from the beginning. A certified NCI contractor can fix many of these problems and increase your system’s delivered heating and cooling efficiency.

Measuring System Static Pressures

Hammond Services, now an NCI trained and certified contractor, will evaluate your existing duct design and look for deficiencies. Most duct systems have deficiencies, and these can be corrected while installing your new equipment. We will then measure the new system’s performance to prove te new system is functioning as designed. By taking this approach, we insure that you get the comfort and energy savings you’re paying for.

Hammond Services has always followed industry guidelines for duct design, and in most cases exceeded minimum design criteria. However, we are now discovering with the use of new test instruments and diagnostic techniques, that most systems are not performing as well as we originally thought.  The average delivered  cooling and heating efficiency of systems across the country is only 57%, according to NCI’s national database. This is shocking because it demonstrates that the focus on the equipment efficiencies alone is not working. That’s why Hammond Services is now implementing newly learned best practices to measure and deliver actual delivered efficiencies of 90% or better.

Now we can measure every customer’s system efficiency, and give it a SCORE. This will identify those opportunities for the greatest improvement. This will result in greater comfort and tremendous energy savings. We are very excited about this new technology and have invested heavily to make sure that our entire company is trained and certified accordingly.

Who are good candidates for this SCORE test? Actually we are doing it on every call. But those who stand the most to gain are those who have :

  • Higher than expected utility bills
  • Rooms that are hot or cold
  • Lower than expected air flow from your ducts
  • Systems that run all the time and seem to never cut off

 Give us a call at 770-227-5325 to have your system SCORE tested. Call now and see how you can get your system tested at no cost.

Going “green” saves you even more money! Read this article we found below.

Did you know that if every one who watched Super Sunday had switched to a WaterSense labeled toilet, it would have saved nearly 200 million gallons of water on that in sync half-time flush?
 
Toilets are by far the main source of water use in the home, accounting for nearly 30 percent of an average home’s indoor water consumption. Older, inefficient toilets also happen to be a major source of wasted water in many homes. Replacing these toilets with
WaterSense labeled toilets could save nearly 2 billion gallons per day across the country-that’s nearly 11 gallons per toilet in your home every day!
 
With this Water Savings Calculator you can see yourself, how much water you can save by replacing older, inefficient toilets in your home. Plus, if your home was built before 1994, you may also qualify for a toilet rebate. You will need to verify with your water supplier if any rebates are currently in effect, and criteria for eligibility.

Contact Hammond Services today if you want to save money and water from being flushed down the toilet!

 

Congratulations to our plumber, Larry Watson, for winning the November Shining Moment Award. On the 1st Monday of each month we have a company meeting. One thing we do is recognize is select a monthly Shining Moment winner. The way this works is this: During the month anytime someone is recognized by a customer or fellow employee for a job well done, we make sure it is written down and put in a folder. Many

Larry Watson

 times this consists of a customer calling us back just to tell how pleased they were with the service along with any details they want to share. Other times it may be a fellow employee who writes something about another employee who they feel has done something special worthy of recognition.

For November, Larry had 3 different Shining Moments in the folder as follows:

1. Thomas Nail, a customer, from Thomaston called us to tell that Larry had done a great job and that he appreciates Hammond Services as his service company.

2. Ed Hammond, company founder, is currently retired and working full time as a missionary for local church and home improvement projects. Recently Larry had volunteered his time on a Friday and Saturday to work on a children’s home project in Macon. Ed said that everyone on the project raved about what a great job Larry did. Ed wanted to make sure that Larry was recognized for his generous and unselfish contribution of time and energy.

3. Jeanne Hinson, Administrator for Thomaston Hospice, Inc., sent us a letter recognizing Larry for his plumbing work for one of their clients, Ms. Hancock. Jeanne said that she appreciated the service given to Ms. Hancock. She went on to say that Ms. Hancok’s wish was to have running water and be able to wash dishes. She said that this made her very happy.

It is with great pride that we awarded Larry the November, 2009 Shining Moment Award. He certainly desrved the recognition.

Installing a new cast iron tub

David Wall, Installing a new cast iron tub

If your home is at least 15 years old, one of the best things you can do to add value to your home is to upgrade the bathroom(s). Studies show that the money you spend on a bath upgrade will yield an attractive return on investment when you ever decide to sell your home.  A bath upgrade usually achieves one, if not all three, of the following:

1) improved quality and appearance, 2) improved comfort, and/or 3) water savings.

Check out a plumbing supply showroom or a home improvement box store and see for yourself what’s available these days. Give us a call and ask us for a free in-home consultation. We’ll come out and offer suggestions on things you can do to upgrade your bathroom(s).

A bath upgrade might just be the perfect Christmas present for a husband and wife to give to themselves.  If you’d like to find out more, give us a call.

12-11-09 002

Ms. Revell

Long-time customer, Ms. Bertha Revell of Barnesville, is our monthly sign contest winner. She’s been a customer of ours for well over 15 years. Our technician, James Smith, has been doing her HVAC preventive maintenance tune-ups twice annually. Ms. Revell commented that she is very pleased with the service she gets from Hammond Services. She complimented James on his thoroughness and professionalism. She was presented with a check for $100 by owner, David Hammond, at her home on Friday, December 11, 2009.

We are very thankful for loyal customers like Ms. Revell.

Sign-winner-Oct2009

Daughter, Ms. Andrea Respress, and her grandaughter, Ms. Anyah Respress

Our customers are the best! Many of our customers agree to have a sign placed in their yard after we do work for them. We really appreciate this, because this is a statement by these customers to their neighbors that they recommend Hammond Services.  To show our appreciation, we have a monthly contest where we put all the names of all the participating customers into a box, and draw the winning name. We then verify that the winning customer still has the sign up in their yard, and if so, they win $100.

The winner for October 2009, is Ms. Mattie Fuller of Griffin, GA. She has been a very lotal Hammond customer for well over 10 years.  She has used us for Heating and Air Conditioning, Plumbing, and Electrical service work over the years. She is a very sweet lady and it is a pleasure working for her. At the time of delivering the $100 winning check, she was sick and could not be in the photo. Shown in the picture are her daughter, Ms. Andrea Respress, and her grandaughter, Ms. Anyah Respress.

Thanks to all of the customers who particpated in the sign contest and Congratulations to Ms. Fuller!

Welcome to the Hammond Blog site. This site will serve as an open forum for discussion between customers and employees, as well as various other contacts who may want to participate.

If you have something you want to post, give it a whirl.  This blog will serve as an instrument for educating you about the services we provide, and also give you a chance to get to know me and my company.

This year we are celebrating our 30th year in business. It is certainly an honor and a privilege to serve the citizens of Griffin and the surrounding communities. Our service area covers a 35 mile radius of Griffin. This covers all of South Metro Atlanta and and includes all of Thomaston  as its southern boundary.

I am blessed to have some really awesome employees. We currently have a total of about 35 employees. Several employees have been with us now for over 20 years. We value long-term relationships with our employees, just like we value the long-term relationships we have with our customers.

The blog world is something new to me. I hope to keep the blogs current and relevant. I welcome your input on ways we can make this better.